Enjoy Co Barber – Business Strategy and Systems
I’m honored to be helping Portland’s Enjoy Co Barber open and expand their evolving studio. Together, we created an innovative commission model, forward-thinking business strategy, and a seamless customer experience.
Q3 – Evolved and streamlined services based on customer experience goals and services metrics; refined service tiers, lengthened sessions, tuned cost structure balance, and increased overall profitability
Q2 – Updates to services, commission model, and financial projections based on first six-months reporting/analytics; delivered insights and strategic recommendations.
Q1 – General leadership support as studio continues to grow.
Q4 – Supported the launch the new shop in Portland, OR; leadership training for financial tools and self-management; establish 2019 milestones; financial analysis and projections; and first full team meeting.
Q3 – Created an innovative tiered commission model designed to promote fairness, transparency, contractor retention, and profitability; full configuration and integration of Square, Slack, Quicken, and more; developed financial tracking and projection tools to help flush out an appropriate longterm business model aimed at growth and higher profitability with a focus on ease of management.