The Collaborative

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We co-created an inclusive business that equitably balances real wages, retention, and profitability.

Enjoy Co Hair Studio — Portland, OR

Enjoy Co is Portland’s most innovative precision hair studio. We created a more inclusive service model that sidesteps gender norms in ways that are authentic and meaningful to the team. We developed a new commission model that balances living wages with profitability, talent retention, and service quality. And, we even helped open their new location on Portland's Central East Side.


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Innovative Services Model

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Equitable Commission model

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Scaleable business model


Goals

Help launch and grow a small business while retaining the best available talent.

Design and implement easy-to-manage and scalable systems that prepare the business for growth.

SolutionS

Created a unique new service model based on time, rather than the industry-standard "gendered" styles.

Developed an innovative tiered commission model to ensure fairness, transparency, and profitability.

Built new financial tracking and projection tools with a focus on ease of management

Results

Launched Enjoy Co’s first location (2018).

Financial strategy and planning enabled Enjoy to ride out COVID (2020).

Launched Enjoy Co's new studio (2021).



We also helped design the space, stations, lighting, and customer flow.

Hire The Collaborative to plan, implement, and improve your systems and workflows ☀️

Our team loves systems and process challenges. We help refine workflows, train you on best practices, and implement new apps. Connect with us to learn more!


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