We co-created an inclusive business that equitably balances real wages, retention, and profitability.
Enjoy Co Hair Studio — Portland, OR
Enjoy Co is Portland’s most innovative precision hair studio. We created a more inclusive service model that sidesteps gender norms in ways that are authentic and meaningful to the team. We developed a new commission model that balances living wages with profitability, talent retention, and service quality. And, we even helped open their new location on Portland's Central East Side.
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Innovative Services Model
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Equitable Commission model
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Scaleable business model
Goals
Help launch and grow a small business while retaining the best available talent.
Design and implement easy-to-manage and scalable systems that prepare the business for growth.
SolutionS
Created a unique new service model based on time, rather than the industry-standard "gendered" styles.
Developed an innovative tiered commission model to ensure fairness, transparency, and profitability.
Built new financial tracking and projection tools with a focus on ease of management
Results
Launched Enjoy Co’s first location (2018).
Financial strategy and planning enabled Enjoy to ride out COVID (2020).
Launched Enjoy Co's new studio (2021).
We also helped design the space, stations, lighting, and customer flow.
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