We automated the heck out of some systems to save a bunch of time and resources.
Crosstalk Solutions — Eugene, OR
Crosstalk Solutions connects people, and keeps them connected. They were spending way too much time and effort on billing, support, and internal reporting; so we built them an automated system that improved the way they operate. And, with real-time notifications updating them at just the right time, we've ensured the whole team is always on the same page.
REDUCED admin
accurate reporting
real-time insights
Goals
Streamline invoicing and financial reporting.
Improve support and ticketing.
Reduce admin and increase financial transparency.
SolutionS
Implementation and automation of billing and payment systems.
Migration and automation of support and ticketing system.
Integration of invoicing, payments, sales, support, and services with finance. Improved reporting.
Results
Crosstalk Solutions now has incredibly accurate insights into exactly what is happening across the company.
Various systems now work together to deliver services, ship products, and notify customers.
A reported 30% reduction in administrative work.
“Cory at The Collaborative has done an excellent job automating some of our billing/account processes across multiple systems. He took the time to understand how our business works before he started the work, and this extra step was a big factor in the success of our work.”
Hire The Collaborative to plan, implement, and improve your systems and workflows ☀️
Our team loves systems and process challenges. We help refine workflows, train you on best practices, and implement new apps. Connect with us to learn more!
