We injected efficiency into fundraising workflows to boost a healthcare leader’s impact.
city of hope — duarte, ca
City of Hope, a leader in cancer research, wanted a partner to help implement their first organization-wide project management tool – Asana. We started by helping their Development and Events teams execute complex campaigns and streamline their workflows; and later expanded to other interconnected departments. This transformation allowed City of Hope's philanthropy teams to reduce duplicative work and have more time to focus on what they do best to support their broader mission.
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Enhanced Philanthropic Management
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Clarity across workflows
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Improved scheduling & logistics
Goals
Consolidation of disparate tools to a single source of truth.
Develop customized workflows to enhance task tracking and project visibility.
Support change management to ensure a smooth transition and user adoption.
Solutions
Facilitated migration of existing workflows from various tools to Asana, reducing the need for multiple software licenses.
Built custom workflows to manage requests, recognition, impact reporting, and leadership scheduling.
Conducted training and support sessions to help teams adapt to new ways of working in Asana.
Results
Successful adoption of Asana across teams including the Events, Philanthropy Admin, Gifts & Resources Management, and Donor Experience teams.
Reduced reliance on email and other tools by consolidating project management within Asana.
Improved donor management, event production, and cross-departmental management.
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